I design learning experiences that make complex products, processes, and information easier to understand and use. My background includes software training, onboarding, curriculum development, microlearning, certification, tutorials, webinars, knowledge resources, and self-paced learning for both internal teams and customers.
My approach is practical and learner-focused: understand what people need to accomplish, remove unnecessary friction, and create clear learning paths and resources that help them build confidence and apply what they have learned.
How I’ve Applied Learning Design
- Led software training and enablement at MotoFuze and AutoAlert, progressing into the Director of Training role and designing scalable learning programs for dealership employees, customers, and internal teams.
- Built a software learning ecosystem that included short instructional videos, live webinars, training manuals, onboarding, certification, knowledge resources, and repeatable training processes.
- Supported frequent product releases with recurring internal and customer training, release notes, videos, quizzes, and other learning resources aligned with two-week development sprints.
- Developed structured onboarding and knowledge-transfer programs for employees and customers, including role-based learning, one-on-one training, and account review processes.
- Created self-paced digital learning experiences, including a 15-lesson Twitter marketing course for Curious.com with presentations, videos, and 50 knowledge-check questions.
- Built Simple Software Tutorials into a large library of practical software education, combining video tutorials, written instructions, screenshots, downloadable resources, and project-based learning.
- Designed independent learning projects around real-world problems, including a complete Jira job search tracker series that teaches learners how to plan, build, customize, and use a working Jira system.
- Applied learning design across multiple formats and audiences, from enterprise SaaS users and automotive professionals to job seekers, small-business users, and general software learners.
Core skills
- Instructional Design
- Curriculum Development
- eLearning
- Software Training
- Microlearning
- Assessment Design
- Facilitation
- Onboarding
- Certification Programs
- Training Documentation
Projects
Creating a Marketing Course for Curious.com
In 2014, Curious.com invited me to create a self-paced Twitter marketing course after discovering my software tutorials on YouTube. I designed a 15-lesson learning experience with presentations, videos, and 50 knowledge-check questions. The course ultimately enrolled more than 900 learners and helped launch the next phase of my training career.
View projectRedesigning an Enterprise Software Training Program
I redesigned a learning academy experience to make product training more accessible, scalable, and user-focused. By restructuring content, creating role-based learning paths, and developing self-service resources, I helped users find the information they needed faster while improving onboarding and long-term product adoption.
View projectBuilding the Simple Software Tutorials Learning Platform
Designed and maintained a self-service software learning platform consisting of instructional videos, supporting documentation, downloadable resources, and searchable written content to help users learn Microsoft Office tools independently.
View projectBuilding a Jira Job Search Tracker and Complete Learning Series
I designed a customizable Jira system for managing job opportunities, application activities, interviews, and follow-ups. I then turned the project into a complete beginner-friendly learning series with written tutorials, videos, templates, and downloadable planning resources.
View project
