Sally Scott

I make complicated things easier to understand.

Whether it’s software, processes, technology, or new ways of working, I enjoy finding ways to make complex topics easier to learn and easier to use. My work combines learning design, technical communication, UX thinking, and process improvement to help people move from confusion to confidence.

What I Work On

Data & Technology Strategy
Finding ways to use technology more intelligently and responsibly.

Learning Experience Design
Creating scalable learning experiences that help people confidently adopt software, processes, and new ways of working.

Marketing Campaign Design
Designing coordinated marketing campaigns where messaging, timing, and internal communication work together to create better customer experiences.

Process Improvement & Adoption
Identifying friction, simplifying workflows, and helping organizations successfully implement change.

Technical Writing & Documentation
Transforming complex information into documentation, articles, guides, and training resources that people can actually use.

UX & Product Design
Research-driven software and interface design focused on usability, accessibility, and reducing cognitive load.

Visual Design
Designing visual assets that communicate clearly while supporting larger business and customer goals.

My Process

Every project follows the same philosophy: understand the problem first, then design solutions around the people using them.

Outside of Work

Some of my favorite projects started outside the workplace. I built a YouTube channel with more than two million views to help people learn Microsoft Office, created a sewing website to teach others through step-by-step tutorials, and I enjoy exploring how people learn, solve problems, and adopt new technology. Those personal projects continue to influence the way I approach my professional work.